We get great service from all the employees, who always greet us by name now. We've used the spa for wonderful massages and the nice ADULT ONLY jacuzzis outside. The hotel has nice rooms and big bathrooms, a lot nicer than some of the regular hotels we've stayed at! Once we got a free 1400 square foot suite which was very nice.
We are just penny slot players but always get free rooms and meals. We've been going to Harrah's since they opened and have always enjoyed it.